Company · Contact
Contact ReserveChain.io
Full contact page with inquiry routing for general enquiries, asset owners, industrial buyers, institutions, enterprise tokenization, licensing, media, compliance, support, and Early Participation questions.
Contact ReserveChain.io
Dedicated institutional communication channels for asset originators, industrial commodity purchasers, institutional allocators, white-label technology partners, compliance authorities, and early program participants.
10 Dedicated Desks
Zero outsourced call centers
< 24h SLA Target
Priority desk handling
CET (Zug / Zurich)
Swiss fiduciary standard hours
Direct Fiduciary
Encrypted intake channels
Select Your Inquiry Channel & Compose Direct Dispatch
Choose the specialized department desk below to route your communication directly to responsible personnel.
General Enquiries
Corporate Communications & Protocol Relations
General protocol questions, organizational inquiries, advisory council communications, and platform information requests.
Recommended Information to Include:
Ten Specialized Operational & Fiduciary Desks
Direct email routing for every participant type and operational requirement.
General Enquiries
inquiries@reservechain.ioGeneral protocol questions, organizational inquiries, advisory council communications, and platform information requests.
Primary Coverage:
Asset Owners & Originators
originators@reservechain.ioIntake desk for commodity producers, refiners, smelters, and inventory holders seeking to tokenize physical metals under Swiss bailment.
Primary Coverage:
Industrial Buyers & Fabricators
procurement@reservechain.ioProcurement channel for aerospace manufacturers, semiconductor foundries, defense contractors, and industrial users of high-purity metals.
Primary Coverage:
Institutions & Allocators
institutions@reservechain.ioDedicated coverage for family offices, sovereign wealth entities, digital asset funds, and qualified institutional allocators.
Primary Coverage:
Enterprise Tokenization Services
enterprise@reservechain.ioCustom structuring for institutional commodity holders, mining syndicates, and sovereign stockpiles seeking turnkey RWA tokenization.
Primary Coverage:
Technology Licensing & White-Label
licensing@reservechain.ioLicensing of ReserveChain's ERC-3643 smart contracts, IoT vault telemetry bus, Merkle tree Proof of Reserves engine, and verification UI.
Primary Coverage:
Press & Media Relations
press@reservechain.ioOfficial channel for journalists, financial reporters, industry analysts, conference organizers, and podcast inquiries.
Primary Coverage:
Legal & Compliance Oversight
compliance@reservechain.ioDirect routing to General Counsel and Chief Compliance Officer for regulatory authorities, FINMA inquiries, and auditor communications.
Primary Coverage:
Participant Support & Helpdesk
support@reservechain.ioDirect helpdesk for participant portal inquiries, KYC/KYB identity onboarding assistance, wallet whitelisting, and explorer queries.
Primary Coverage:
Early Participation Program Questions
early-participation@reservechain.ioQuestions regarding the initial asset tranches, 20% discount methodology, tranche allocations, waitlist registration, and eligibility.
Primary Coverage:
Sovereign Physical Depositories & Corporate Headquarters
ReserveChain operates under Swiss corporate and property law, with segregated physical custody distributed across high-security bonded freeports and independent testing facilities.
ReserveChain AG · Zug
Baarerstrasse, 6300 Zug, Switzerland. Incorporated in the Canton of Zug commercial register under Swiss Code of Obligations.
Zurich Airport Freeport
Kloten, Canton of Zurich, Switzerland. High-security customs bonded depository providing VAT-free segregated storage for Ultrafine Copper Powder.
Geneva Freeport Facility
Ports Francs et Entrepôts de Genève SA, Geneva, Switzerland. Deep-vault security with seismic monitoring for Ultrafine Nickel Wire storage.
IGAS Research Facilities
Goslar, Lower Saxony, Germany. Independent ISO/IEC 17025 accredited laboratory conducting 60-element ICP-MS and optical emission spectrometry.
To protect participants against impersonation scams, phishing, and unauthorized representatives:
All legitimate communications originate strictly from @reservechain.io email addresses. Never accept emails from Gmail, ProtonMail, or alternate domain extensions.
ReserveChain executives and directors will never initiate unsolicited direct messages on Telegram, WhatsApp, Discord, or LinkedIn asking for funds or keys.
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