Resources · Support
Support
Dedicated assistance channels for institutional onboarding, technical API integration, and general participant inquiries.
Institutional Support & Concierge Desk
Direct assistance channels for prospective participants, enterprise originators, and technical integrations.
ONBOARDING DESK
Participant Support
Assistance with waitlist registration, KYC/KYB document submission, and eligibility queries.
support@reservechain.ioTECHNICAL INTEGRATION
Developer Support
API integration, webhook setups, oracle querying, and sandbox testing credentials.
dev@reservechain.ioSECURITY & DISCLOSURE
Security Escalations
Report security vulnerabilities, impersonation attempts, or suspected phishing domains.
security@reservechain.ioStandard SLA Response Commitments
Institutional queries answered within 4 business hours. Critical security reports prioritized immediately.